1.Introduction
This Privacy Policy outlines how KFP Silver (“the Company”) collects, uses, and protects personal information. This policy is prepared in accordance with the General Data Protection Regulation (GDPR) and other relevant data protection laws applicable in the Netherlands.
2. Personal Data Collected
The Company may collect the following types of personal data:
- Identity Data: First name, last name, username or similar identifier.
- Contact Data: Billing address, delivery address, email address, and phone number.
- Financial Data: Bank account and payment card details.
- Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data: IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data: Purchases or orders made by you, feedback, and survey responses.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. Use of Personal Data
The personal data we collect will be used for the following purposes:
- To Process Orders: Handling and delivering your orders, and managing payments and refunds.
- Customer Service: Providing customer service and support.
- Account Management: Managing your account, including account setup and administration.
- Marketing: Sending marketing communications and personalized offers, where you have consented to receive such information.
- Website Improvement: Monitoring and improving our website and services.
- Legal Compliance: Complying with our legal obligations, resolving disputes, and enforcing our agreements.
- Security: Ensuring the security of our website and services.
4. Sharing of Personal Data
The Company will only share your personal data with third parties in the following situations:
- Service Providers: Sharing with service providers who help us provide our services, such as logistics, payment processing, and IT services.
- Legal Requirements: Sharing data to comply with legal obligations or in response to valid legal requests by public authorities.
- Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business.
- With Your Consent: Sharing data with your consent or at your direction.
5. Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze website performance. Cookies are small data files placed on your device. Users can manage or disable cookies through their browser settings.
6. Data Security
KFP Silver implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure server facilities, and access control procedures.
7. User Rights
Users have the following rights concerning their personal data:
- Access: The right to request access to your personal data.
- Rectification: The right to request correction of inaccurate or incomplete data.
- Erasure: The right to request the deletion of your personal data.
- Restriction: The right to request restriction of processing your personal data.
- Objection: The right to object to the processing of your personal data.
- Data Portability: The right to request the transfer of your data to another party.
To exercise these rights, users can contact us at [Contact Information].
8. Changes to the Policy
KFP Silver may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and notify users as required.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at.